Master the Art of Telephone Interviews
Acing a telephone interview requires more than mastering the mechanics of the conversation. You must also have the technical acumen to thrive in a remote environment and the grace to maintain an engaged and professional manner despite the challenges of limited time and connection issues. Here's how to become a master of criteria.
Know Your Conversation
Make sure you understand the purpose of the conversation and what topics are going to be discussed. Ask the interviewer for the agenda before the call and come into the conversation with a clear understanding of what to expect. It's also important to have answers prepared for any potential questions the interviewer might have.
Do your homework and research the company thoroughly so you know how your skills and abilities relate to the position. Additionally, hone in on a few key points that set you apart and can make an impression on the interviewer.
Structure Your Answers
When answering questions, it's important to structure your answers in order to clearly explain your points. Begin with a concise overview of the question, provide three to five supporting points to back up your response, and summarize your answer with a key takeaway. Be sure to include specific details when discussing your qualifications, relevant experiences, and personal strengths.
Don't Be Afraid To Ask Questions
Asking questions shows that you are engaged with the conversation and that you understand the topics being discussed. It's a great way to demonstrate your understanding of the company and the job requirements while providing you with an opportunity to further explain how you are a good fit.
When asking a question, specify a particular area of expertise and personalize your approach with examples to show that you have done your research. Make the question relevant to the topic and take the time to think through your answer so it's succinct and on point.
Maintain Professionalism
Use professional language and speak with confidence while avoiding vague language. Be prepared to clearly explain the details of your experiences and demonstrate how you can be an asset to the company.
Be aware of body language and make sure to keep a pleasant tone of voice throughout the conversation. Provide information in an organized manner and be prepared to address any topics that may arise. Don’t be afraid to ask for clarification if needed.
Be Aware of Technical Issues
Before the call, check your equipment and prepare a backup option in case of technical difficulties. Most telephonic conversations work best when a headset or microphone are used. Additionally, be aware of the time differences between you and the interviewer.
At the End of the Call
Make sure you clearly understand the next steps in the hiring process and ask questions if anything is unclear. Summarize the call and reiterate your interest and enthusiasm for the role. Be sure to thank the interviewer and inquire about the time frame for the decision.
Conclusion
A telephone interview can be a challenging experience, but with the right preparation and knowledge you will be well equipped to handle the conversation. Being professional and knowledgeable about the position and company will put you a step ahead.