The Essentials of Professional Etiquette

What is Professional Etiquette?

Professional etiquette is a set of behaviors and manners which demonstrate respect and courtesy in the workplace. This includes proper email communication, telephone etiquette, and dressing professionally. Professional etiquette is important to create an atmosphere of respect and to demonstrate that you are taking your job seriously.

Proper Email Communication

When communicating through email, use proper grammar and spelling. If you’re writing a longer message, make sure to clearly separate the main points of your email and use proper paragraph breaks. Include a professional signature, and attach any relevant documents or files. When replying to an email, make sure to keep the line of communication open by reaching out to the sender in a timely manner.

Telephone Etiquette

When using the telephone for professional matters, make sure to answer calls in a timely manner and with a polite greeting, such as, “Hello, this is _______.” Speak clearly and also listen to the other person's point of view. Before ending the conversation, thank the caller for their time and input.

Dressing Professionally

Whenever you have a meeting or professional engagement, make sure your appearance is neat and professional. Choose conservative, well-fitting clothing appropriate for the occasion. Avoid flashy jewelry and clothing with bold designs. Your appearance should demonstrate your level of commitment and professionalism.

Conclusion

Maintaining proper professional etiquette is an important part of a positive workplace. It can increase respect between employees, help boost morale, and create a sense of camaraderie. By developing the proper etiquette necessary for your role, you demonstrate your commitment to the job and a desire for success.